All Systems Operational
Caren Rental Operational
90 days ago
100.0 % uptime
Today
Caren Rental - Admin System ? Operational
90 days ago
100.0 % uptime
Today
Caren Rental - Vehicle Api ? Operational
90 days ago
100.0 % uptime
Today
Caren Rental - Widgets ? Operational
90 days ago
100.0 % uptime
Today
Caren Trips Operational
90 days ago
100.0 % uptime
Today
Caren Trips Management UI ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Caren Api Response Time
Fetching
Past Incidents
Jun 22, 2021

No incidents reported today.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021
Completed - The scheduled maintenance has been completed.
Jun 14, 11:24 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 14, 11:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 11:00 UTC
Scheduled - Dear Caren Customer

We attempted an update last Tuesday the 8th of June but rolled back because we were not satisfied with system performance.
We have optimized the performance and will perform the update this coming Monday the 14th of June at 11:00 GMT.

We anticipate that this will take up to 1 hour. This is a necessary system upgrade and we apologize for the inconvenience this may cause.

We are migrating the Caren system to a cloud hosting platform in order to improve the scalability of the system and take advantage of modern cloud services that will allow us future-proof the tech stack and develop the system faster in the future.

The following services will go offline momentarily for some period during the upgrade:

Caren Rental System UI
Caren Rental API
Caren Rental Widgets

We have chosen this timeframe for the upgrade based on planned deliveries (pick-up/drop-off) and bookings in the system and to minimize effect on operations and to ensure ample time for post-upgrade tasks that need to be completed and tested by the Caren team after the upgrade. We will to our absolute best to perform this upgrade as fast as humanly possible.

We encourage you to make any necessary arrangement in case you need to service customers during the upgrade and/or if you wish to provide notices to your customers for example on your websites, about possible service disruption in your booking engine during this.

Planned upgrade start time: 11:00
Planned upgrade end time: 12:00.

We will send reminder emails a few hours prior to the scheduled start time of the upgrade. A notification will also be sent out when the upgrade is about to start. Customers can monitor the progress of the upgrade on https://status.caren.is as well.

Again, we apologise for the inconvenience that this may cause. If you have any questions regarding the upgrade do not hesitate to contact us with your questions.

The Caren Team
Jun 11, 10:26 UTC
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Completed - UPDATE - MIGRATION RESCHEDULED
---------------------------------------
Dear Caren Customer

At 11:00 this morning we started the migration process of Caren Rental to Azure. Unfortunately we needed to cancel the upgrade due to unforeseen circumstances with the new hosting environment. The Caren team needs a bit of time to investigate the issue and schedule a new time for the migration. We are sorry for the inconvenience due to this problem. We will send out a notification of our new schedule later on today.

The Caren Rental system is back online and all services are operational.

The Caren Team
Jun 8, 11:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 7, 16:52 UTC
Scheduled - UPDATE
---------
Dear Caren Customer

At 11:00 this morning we started the migration process of Caren Rental to Azure. Unfortunately we needed to cancel the upgrade due to unforeseen circumstances with the new hosting environment. The Caren team needs a bit of time to investigate the issue and schedule a new time for the migration. We are sorry for the inconvenience due to this problem. We will send out a notification of our new schedule later on today.

The Caren Rental system is back online and all services are operational.

The Caren Team

---------

Dear Caren Customer

On Tuesday the 8th of June the Caren team is planning a major infrastructure upgrade on the Caren Rental platform. We have schedule the upgrade to start at 11:00 GMT. We anticipate that this planned update will take up to 1 hour. This is a necessary system upgrade and we apologize for the inconvenience this may cause.

We are migrating the Caren system to a cloud hosting platform in order to improve the scalability of the system and take advantage of modern cloud services that will allow us future-proof the tech stack and develop the system faster in the future.

The following services will go offline momentarily for some period during the upgrade: 

Caren Rental System UI
Caren Rental API
Caren Rental Widgets

We have chosen this timeframe for the upgrade based on planned deliveries (pick-up/drop-off) and bookings in the system and to minimize effect on operations and to ensure ample time for post-upgrade tasks that need to be completed and tested by the Caren team after the upgrade. We will to our absolute best to perform this upgrade as fast as humanly possible. 

We encourage you to make any necessary arrangement in case you need to service customers during the upgrade and/or if you wish to provide notices to your customers for example on your websites, about possible service disruption in your booking engine during this.

Planned upgrade start time: 11:00
Planned upgrade end time: 12:00.

We will send reminder emails a few hours prior to the scheduled start time of the upgrade. A notification will also be sent out when the upgrade is about to start. Customers can monitor the progress of the upgrade on https://status.caren.is as well. 

Again, we apologise for the inconvenience that this may cause. If you have any questions regarding the upgrade do not hesitate to contact us with your questions. 

The Caren Team
Jun 8, 11:00 UTC